Support
Questions, bugs, or feedback about ZERA — the fastest way to reach us is email. We read every message.
Frequently asked questions
How do I start or manage my subscription?
Subscriptions are billed and managed on this website, not inside the app. Sign in and visit Account to see your status or open the Manage Subscription portal.
What happens when my free trial ends?
Your 7-day trial starts automatically when you create an account. Learn content stays free forever; the Allocate calculator requires an active trial or paid membership to continue using it after the trial ends.
What's the difference between a Calculation and a Tracked income?
Typing a revenue figure into Allocate is a free, unlimited calculation and is never saved. Only tapping Track This Income saves a record and counts toward your ZERA Target, streak, and Garden progress.
I forgot my password. How do I reset it?
On the login screen, tap Forgot Password and enter your email. We’ll send a 6-digit code to reset it and sign you back in.
How does the referral program work?
Share your referral link from the Orchard tab. When someone signs up and subscribes through your link, you earn a commission on their payments for as long as your own membership stays active.
How do I delete my account or data?
Email support@zera.app from your account’s email address and we’ll process the deletion. See our Privacy Policy for details on what we store.